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    January 8, 2026 (about 2 months ago)

    Do I have to pay VAT, import and handling costs when shopping online from the EU?

    Featured image for: Do I have to pay VAT, import and handling costs when shopping online from the EU?
    United Kingdom VAT News • Which

    Summary

    UK consumers buying from EU retailers may face extra customs duties, import VAT and courier handling fees on orders over £135, while orders £135 or less are exempt from additional charges. The new rules require EU sellers to register with HMRC and consumers can refuse extra fees but must pay to receive goods. Reclaiming overcharged duties and VAT is possible through specific customs forms, though courier fees are generally non‑reimbursable.

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    Key Facts

    • •From 1 Jan 2025, UK is no longer part of the EU VAT regime; EU sellers must register with HMRC to account for VAT when selling to UK customers.
    • •Orders of £135 or less: no extra customs duties, import VAT or handling fees; VAT at checkout is final.
    • •Orders over £135 may incur customs duties (0‑25% depending on goods), import VAT at 20% on total cost including shipping, and courier handling fees payable upon delivery.
    • •Consumers can refuse to pay extra fees but cannot receive the goods; returns require customs forms (CN22/CN23) and may allow refund of import VAT and customs duties via BOR 286 or C285 forms.
    • •UK consumers can reclaim overcharged customs duties and import VAT but not courier handling fees; refunds are difficult and require specific customs forms.
    Europe
    United Kingdom
    Import VAT
    Compliance
    Cross-Border
    Refunds
    VAT Rates
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